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Embrace the Squirm: Why Getting Comfortable with Discomfort is Your Key to Growth

Now that I have your attention. . .

One of my Fortune 500 clients recently reminded me of the phrase "get comfortable being uncomfortable." It might sound cliche, but it's actually a profound truth when it comes to personal and professional growth. As humans, we're wired to seek comfort and avoid discomfort. It's a primal instinct, keeping us safe from immediate danger. But in the grand scheme of life, avoidance often hinders progress, leaving us stagnant and unfulfilled.

Think about it. Have you ever longed for a new job, a deeper connection, or a personal achievement, but held back because the pursuit made you nervous? You're not alone. Fear of the unknown, the sting of potential failure, and the sheer awkwardness of stepping outside our comfort zones can be paralyzing. But here's the thing: avoidance rarely solves anything. It only delays the inevitable.

Imagine every missed opportunity as a closed door. Every time you choose comfort over growth, you shut yourself off from...

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Where Did the Service Bell Go? Lamenting the Decline of Human Connection in a Digital Age

 Remember the comforting chime of the service bell as you entered a store, the attentive gaze of a salesperson meeting your eye, the personalized recommendations and genuine smiles? In today's fast-paced, digitized world, those warm interactions seem to be fading, replaced by self-service kiosks, automated checkout lanes, and faceless online transactions. While technology has brought undeniable convenience, it's also fostered a concerning decline in person-to-person service culture, leaving many yearning for a bygone era of human connection. 

From Bellhops to Bots: A Shift in Expectations 

The service industry once thrived on the belief that customer satisfaction hinged on genuine human interaction. Bellhops greeted guests with open arms, waiters offered friendly conversation, and shopkeepers took pride in knowing their regulars by name. Today, however, automation often takes center stage. Chatbots answer customer queries, digital displays replace menus, and...

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